Privacy Policy

Temps Link Recruitment Agency
Effective Date: 29/08/2025
Last Updated: 29/08/2025

1. Introduction

Temps Link (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tempslink.co.uk (the “Website”) or use our recruitment services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

From Job Seekers:

• Full name, address, and contact details (phone number, email address)
• Date of birth and nationality
• Employment history and work experience
• Skills, qualifications, and certifications
• References and contact information for previous employers
• Right to work documentation
• Bank details for payroll purposes
• Health and safety training records
• Emergency contact information
• CV/resume and supporting documents

From Clients/Employers:

• Company name and registration details
• Contact person name and details
• Business address and contact information
• Job requirements and specifications
• Payment and billing information

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Recruitment Services

• Matching job seekers with suitable employment opportunities
• Conducting background checks and verification processes
• Managing payroll and employment records
• Providing ongoing support and career guidance
• Communicating about job opportunities and placements

3.2 Business Operations

• Processing payments and managing client accounts
• Improving our services and website functionality
• Marketing our services (with your consent)
• Complying with legal and regulatory requirements
• Maintaining records for business purposes

3.3 Website Functionality

• Providing and maintaining website services
• Analyzing website usage and performance
• Enhancing user experience
• Technical support and troubleshooting

4. Legal Basis for Processing (UK GDPR)

We process your personal data based on the following legal grounds:

• Contract: To fulfill our recruitment services and employment obligations
• Legitimate Interest: For business operations, fraud prevention, and service improvement
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with employment laws and regulations

5. Information Sharing and Disclosure

5.1 Third Party Sharing

We may share your information with:

• Client Companies: When placing you in employment opportunities
• Background Check Providers: For verification purposes
• Payroll Services: For payment processing
• Professional Advisors: Legal, accounting, and business consultants
• Regulatory Bodies: When required by law

5.2 Data Protection

We require all third parties to:

• Respect the confidentiality of your personal information
• Use appropriate security measures
• Only use data for specified purposes
• Comply with applicable data protection laws

6. Data Retention

We retain personal information for the following periods:

• Active Candidates: While actively seeking placements for plus 2 years
• Placed Workers: Duration of employment plus 6 years (as required by employment law)
• Client Information: Duration of business relationship plus 7 years
• Website Data: Up to 2 years unless deleted earlier

7. Your Rights

Under UK data protection law, you have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal data (subject to legal requirements)
• Portability: Receive your data in a structured format
• Restrict Processing: Limit how we use your data
• Object: Opt out of certain types of processing
• Withdraw Consent: For consent-based processing

To exercise these rights, contact us using the details below.

8. Cookies and Tracking Technologies

Our Website uses cookies to:

• Remember your preferences and settings
• Analyse website traffic and user behaviour
• Provide social media features
• Deliver targeted advertising

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

• Encryption of sensitive data
• Secure servers and databases
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

10. International Data Transfers

Your personal information may be transferred to and processed in countries outside the UK. When this occurs, we ensure adequate protection through:

• Adequacy decisions by the UK government
• Standard contractual clauses
• Other appropriate safeguards as required by law

11. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting the updated policy on our Website
• Sending email notifications to registered users
• Updating the “Last Updated” date

13. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us:

Temps Link Recruitment Agency
Email: info@tempslink.co.uk
Phone: 0209 1206 705

Address: London, United Kingdom

Data Protection Officer: [Insert DPO Contact Information if applicable]

14. Complaints

If you believe we have not handled your personal information properly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

ICO Contact Information:
Website: ico.org.uk
Phone: 0303 123 1113
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

This Privacy Policy was last updated on [Insert Date] and is effective immediately.